BSO, Inc. Website Redesign

The Project
Help to launch a new website for the Boston Symphony Orchestra, Inc. (encompassing bso.org, tanglewood.org, bostonpops.org, and symphonyhall.org). As part of a four-person team, I wrote and edited copy and helped reimagine the structure and organization of each site.

The Strategy
Make each site more user-friendly by removing repetitive information, presenting content in streamlined layouts, and using language that sounds more human.

The Result
In the first three months post-launch:

  • Conversions increased by 20%

  • Transactions increased by 14%

  • Overall revenue increased by 4%

Before

After

Click or tap each image below to see more.

Web Design: Upstatement
Director of Content & Digital Services: Graham Wright
Project Manager: Christina Dioguardi
Website Manager: Amanda Nichols

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